Effortless Edge AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
1 Information We Collect
1.1 Information You Provide Directly
When you sign up, contact us, or use our services, we may collect:
- Full name and business name
- Email address
- Phone number
- Business website URL
- Payment and billing information (processed securely through our payment processor)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring URLs and device information
- Cookies and similar tracking technologies
1.3 Information From Your Use of Our Services
As part of delivering our AI automation services, we may collect and process:
- Chat conversations and messages sent through our platform
- Appointment booking data
- Call logs and SMS interaction records
- Customer contact information submitted through your AI workflows
2 How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process payments and manage your subscription
- To send you service-related communications including account updates and billing notices
- To send you marketing communications via email and SMS (you may opt out at any time)
- To respond to your inquiries and provide customer support
- To improve and personalize your experience with our platform
- To monitor and analyze usage patterns to enhance our services
- To comply with legal obligations
3 How We Share Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
3.1 Payment Processors
We share necessary billing information with our payment processor(s) to complete transactions. Your full payment card details are never stored on our servers — they are handled directly by our PCI-compliant payment processor.
3.2 Service Providers
We use GoHighLevel (GHL) as our core platform for CRM, automation, and communication tools. Your data may be stored and processed within the GoHighLevel platform in accordance with their privacy policy. We only share data necessary to deliver our services.
3.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4 Email, SMS & A2P Compliance
4.1 Email Communications
By providing your email address, you consent to receive marketing emails from Effortless Edge AI including promotions, tips, and product updates. You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email.
4.2 SMS Communications & A2P 10DLC
By providing your phone number, you expressly consent to receive automated SMS and MMS messages from Effortless Edge AI LLC. Our SMS messaging operates in compliance with A2P (Application-to-Person) 10DLC regulations as required by U.S. carriers. Message and data rates may apply. Message frequency varies.
4.3 SMS Disclosures
All SMS messages sent through our platform include the following required disclosures:
- Help: Reply HELP for assistance at any time
- Stop: Reply STOP to opt out of all future messages
- Rates: Message and data rates may apply
- Frequency: Message frequency varies
4.4 No Data Sharing
We do not sell, share, or rent your phone number or personal information to third parties for their own marketing purposes. Your information is used solely to deliver our services and communications as described in this policy.
5 Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.
5.1 Types of Cookies We Use
- Essential Cookies — Required for the website to function properly. These cannot be disabled as they are necessary for core features like navigation and security.
- Analytics Cookies — Help us understand how visitors interact with our website including pages visited, time spent, and traffic sources. We use this data to improve our site.
- Marketing Cookies — Used to track visitors across websites and display relevant advertisements. These may be set by third-party advertising partners.
- Functional Cookies — Allow the website to remember choices you make such as your language or region preferences.
5.2 Third-Party Tracking
We may use third-party services such as Google Analytics, Facebook Pixel, and GoHighLevel tracking tools that place their own cookies on your device. These third parties have their own privacy policies governing their use of your data.
5.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling cookies may affect the functionality of certain features on our website.
To opt out of Google Analytics tracking, visit: tools.google.com/dlpage/gaoptout
6 Data Security & Handling
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6.1 Security Measures
- SSL/TLS Encryption — All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology
- Access Controls — Access to personal data is restricted to authorized personnel only on a need-to-know basis
- Payment Security — All payment information is processed through PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers
- Platform Security — Our platform is hosted through GoHighLevel which maintains its own enterprise-grade security protocols
- Regular Reviews — We conduct regular security reviews and updates to maintain the integrity of our systems
6.2 Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law, including providing notice of the nature of the breach, the data affected, and the steps we are taking to address it.
6.3 Limitations
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. By using our services, you acknowledge and accept this inherent risk.
7 Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we may retain certain information as required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.
You may request deletion of your data by contacting us directly. We will respond to deletion requests within 30 days.
8 Your Rights & Choices
You have meaningful rights regarding your personal information. Depending on your location, you may have the following rights:
8.1 Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of your request at no charge.
8.2 Right to Correct
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
8.3 Right to Delete
You have the right to request deletion of your personal information. Upon a verified deletion request, we will delete your data within 30 days except where we are required to retain it by law or for legitimate business purposes such as resolving disputes.
8.4 Right to Opt Out of Marketing
You may opt out of marketing communications at any time by replying STOP to any SMS message, clicking Unsubscribe in any email, or contacting us directly at [email protected].
8.5 Right to Data Portability
Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
8.6 Right to Restrict Processing
You have the right to request that we limit the way we use your personal information in certain circumstances.
8.7 How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] or visit effortlessedgeai.com/contact. We will respond to all verified requests within 30 days.
9 Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information promptly.
10 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11 Governing Law
This Privacy Policy is governed by the laws of the State of Ohio. Any disputes relating to this policy shall be resolved in the courts of Montgomery County, Ohio.
12 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Website: effortlessedgeai.com/contact